Data protection

Personal data will be treated with the utmost confidentiality and will not be sold or passed on to unauthorized third parties.
Right of access and correction

Any person may submit a written request to Charter Voyages SA to be informed of the data collected about him or her on the www.charter.ch website and, where appropriate, to request that such data be updated, corrected or deleted.
Data processing in the event of registration for content or entry of any type of contact form

When you register for content or fill in a contact form, we process the data required to provide the requested service. Depending on the service concerned, the following data may be processed: e-mail address, surname, first name, title, full address, subject and message.

This data is only processed if you provide it voluntarily. It is used exclusively to provide the service you have requested.

Transmission encryption

This site uses an SSL certificate to guarantee the confidentiality of data exchanged, particularly during the delivery of an online service. This certificate also verifies that your computer is communicating with the Infomaniak server (host of the www.charter.ch site).

Despite our best efforts, it is not possible to fully guarantee the security of information exchanged over the Internet. Any data you transmit is done so at your own risk.

Use and principle of operation of cookies

On your first visit, you may see a message at the top of the screen concerning the use of cookies. A cookie is then stored on your terminal so that your browser knows that you have seen this message, and does not display it again on your next visit.

By browsing this site, you can accept or refuse the use of cookies for statistical purposes. These cookies are used to assess the number of visitors to and use of this site by Internet users, in order to continually improve its navigability and the relevance of the content offered.

By accepting cookies, our servers automatically record general information about your browsing habits. Statistical analysis of this information enables us to continually improve our site. This analysis is performed by Google Analytics. Link to Google Analytics terms and conditions.

The data collected includes IP address, geographical origin, date of visit, duration of visit, pages consulted and sequence of pages, and pages shared on social networks. This information is anonymized and we do not analyze individual browsing patterns. We do not share them with other organizations for commercial purposes, nor do we pass them on to other sites.

You can indicate your agreement to the use of cookies either by selecting the "Yes, I accept" option or by simply continuing to browse the www.charter.ch website. You can refuse the use of cookies by selecting the "No, I refuse" option.

All cookies used on the www.charter.ch website have a lifespan of thirteen months, after which they are automatically deleted. You can delete cookies at any time before this period expires, by selecting the "delete/delete cookies" option in your browser settings. The next time you visit our site, you will be asked to accept or refuse the use of cookies.

Cross-references and links

The www.charter.ch website provides references and links to other websites and social media. Users are responsible for accessing and using these sites. The cantonal authorities expressly declare that they have no influence whatsoever on the form and content of the linked sites. The information and services offered by these sites are entirely the responsibility of their authors.